Terms & Conditions

1. Introduction
Welcome to Octopus Cleaning. By accessing or using our website and services, you agree to these Terms & Conditions. Please read them carefully before submitting a request or booking a service.

2. Services
Octopus Cleaning provides housekeeping and maid services in South Bay, CA and surrounding areas. Service availability may vary depending on location, scheduling, and demand. We reserve the right to refuse or cancel service requests if necessary.

3. Estimates and Bookings

  • Free estimates can be requested through our online form.

  • Estimates are non-binding and subject to change upon review of the property.

  • Bookings are confirmed only after written or verbal confirmation from our team.

4. Use of Third Parties
To fulfill service requests in a timely manner, Octopus Cleaning may collaborate with trusted third-party providers, partners, or contractors. These partners are required to maintain professional standards consistent with our quality expectations.

5. Customer Responsibilities

  • Provide accurate information when filling out forms or scheduling services.

  • Ensure safe access to the property at the agreed time.

  • Notify us in advance of any hazards, pets, or special conditions.

6. Cancellations and Rescheduling
Customers must notify us at least 24 hours in advance to reschedule or cancel a confirmed service. Failure to do so may result in a cancellation fee.

7. Liability
While our team takes the utmost care when performing services, Octopus Cleaning is not liable for:

  • Pre-existing damage or wear and tear on property.

  • Items not disclosed as fragile or of high value.

  • Circumstances beyond our control, such as accidents or delays caused by external factors.

8. Website Use

  • The content of this website is for general information purposes only.

  • Unauthorized use of forms, images, or content is prohibited.

  • We do not guarantee that the website will be free from errors or interruptions.

9. Privacy & Data
By submitting a request, you agree that your personal information may be used to process estimates and provide services. We do not sell or share personal data except with trusted partners necessary to complete your request. For more details, please review our [Privacy Policy].

10. Governing Law
These Terms & Conditions are governed by the laws of the State of California, USA.

11. Contact Us
For questions about these Terms & Conditions, please contact us at:
📧 info@octopuscleaning.services

Last updated: 08/27/2025